What Data We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the wallet or payment method you choose — whether that is JazzCash, Easypaisa or Raast. This lets us verify your identity, process your deposits and withdrawals, and keep your account secure. If you contact
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our support team, we also retain that conversation history so we can resolve follow-up queries without asking you to repeat yourself. For each transaction, we log the payment rail, the amount and the timestamp — not your full wallet PIN or bank credentials, which remain on
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the payment provider's side. We also collect standard device and session data when you browse the lobby: your device type, operating system, and approximate region. This helps us serve the mobile experience correctly and flag unusual login attempts. All data we hold is subject to applicable
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law in the regions where access is permitted. Availability of our services depends on local law and eligible regions. We do not use your data to build advertising profiles for external platforms, and we do not share it with marketing networks.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.